I have had several run-ins with this particular store and no longer do business with them in any way. They have a community bulletin board and encourage customers to post ads there, stating, the ads will be left untouched for 2 weeks unless they contain unacceptible content. I posted an ad for toy and miniature scooters as I entered the store. When I left the store, my ad was already gone.
I asked the "Greeter" if he knew anything about the missing ad and he said, "A manager thought my business would conflict directly with the sales of the store, so she took the ad down".
I also bought some software for my computer at this store and was amazed when I tried to return it, it was corrupted and they only offered to replace the item with the same software from the same corrupted batch with no cash return allowed as specified in the store's in store banner of "Customer Satisfaction Guarantee".
I tried this software, with the same problem and when the store refused to deal with me, I contacted the FTC and was told, if there is a no return policy on any item, it must be posted clearly visible, at the location of the product and again at the check out stand, not at Customer Service only.
I showed this letter from the FTC to a manager and he politely told me I could have my money back this time, but I was no longer welcome in his store.
The third of a long list of problems I have had with this store was with a Lexmark "All In One" phone/fax/scanner/printer station I bought there.
I left with the first one and it didn't work, after looking at the warrantee info, I discovered this item was not new as suggested by the sales associate, but in fact reconditioned and therefore not eligible for a full warrantee.
I returned this item and they would only exchange it for another one with the same problem. The second time I made an exchange, my receipt was kept by the store and I was told I could exchange only one more time.
I did and now, with no receipt I have no recourse against this store and I still have the defective product.
I have asked about the famous "Satisfaction Guarantee" which Walmart is famous for and was shown a slip of paper taped to the customer service counter and it said, "100% customer satisfaction is no longer in force at this store" and it was signed by "The Store Manager".
The last item I am having trouble with is spamming by Walmart to my e-mail account. They have sent as many as 50 e-mails to my account at a time and I have tried to unscribe unsuccessfully from their list, which I might add, I never subscribed to at any time for any reason.
I have tried blocking and bouncing back to sender with little or no success.
They would e-mail me from another address as if we were best buddies. I have recently started to forward these e-mails to the FTC/Anti-SPAM unit and it seems to have slowed down the assault quite a bit, but as I write, my e-mail notifier is telling me, I have an e-mail from who else, but Walmart!
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