I purchased a 98 Pontiac Transport Van less than a year ago. I went into the dealership at 10:00 that morning and did not leave until 9:45 pm that night. I was so exhausted and tired of dealing with the sales person, I just ask him to give me my money back and let me leave. That did not happen. I ended up buying the Van, and paying more for it and giving them some deffered payments that never went toward the purchase price. Very bad mistake.
Two weeks later the transmission went out. The company did pay for it and went rather smooth, though I did have to pay for my own rental car. Then shortly there after the thermostate went out then the water pump, then the alternator.
I can't even begin to describe the electrical problems I have had. They promised me to put the missing seats in the van. I went to go get them and they did not have the seats. There were a list of things that needed to be fixed in the beginning of the deal that they did not have time to fix with out keeping the van for two weeks with out giving me a loaner or nothing.
I wanted to take the car back and they began to go nuts calling my 83 year old granmother, my mother, father, friends nieghbors, my job and discussed my personal finances with them. I was very upset, so I told them to come repo the van, they did then put me on a cure program where they said they forgave all the past debt where I refused to pay because the van was not operatble. They then told me if I would make my payments on time they would fix my van. I did what they ask and plus gave them 800 dollars.
Long story short my van is sitting in the parking lot of my complex broke down for two months and will not run. I am so very very frustrated as now they are threatening to garnish my wages, calling everyone and sending certified letters to my job, and not to me. I have talked to them so much it does no good. During this whole thing Michelle Smith is a finance manager there and has said things to me like "loser" "I don't have any problem paying my bills" all sorts of things.
I finally lost with them and told them to come get the... Van They are charging me 9,554.00 for a van that is worth, 1,800 and that is if it runs well. I do not know what to do. It is a complete nightmare. I am a professional that got into a tight situation and needed a vehicle fast so I could work. Someone please this has to stop. This is wrong what they are doing, if we had done these things we would be in jail.
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