Usacomplaints.com » Miscellaneous » Complaint / Review: DriveTime - Non-Quality Vehicles, Ripoff, corruptive, Rude, dishonest. #136205

Complaint / Review
DriveTime
Non-Quality Vehicles, Ripoff, corruptive, Rude, dishonest

My ex-wife and I purchased a 1999 Ponitac Gradn Am from Drive Time in April the vehicle was pretty nice when we first purchased it, but I have had to pay to replace the water pump (09/04, which was $289.00 and now it is the engine in the car. About a month ago I had to pay $1500.00 to replace the engine. Because I live alone I could not afford to pay that type of money and contine to pay my car note. I called the store manager Amy and informed her of my situation, she informed me that I needed to send her my recent checkstub along with the repair bill for the car. I faxed the information requested and received a confirmation. I was told that my car note payment for the month of August. After talking with the mechanic that repaired my vehicle he suggested that I trade the vehicle, so I went to Hennessy Madza and the dealer called Drive Time for my pay and it was $10,000.

I hit the roof, I could not believe that I still owed that much for this vehicle. Also, after the appraisal of the vehicle I was told that it was only worth $2,000. Here i am in a vehicle I have $8,000 of negative equity. I got my car back about 2wks ago and I was still experiencing the same problems. My car was taken back to the mechanic and I spoke with him yesterday and he had to put another engine in my vehicle. I called the corporate headquaters at Drive Time today and spoken to rudely by one of there associates only to be told that the payoff on the vehicle is now $11,000 because I did not make a payment for August. I informed her that I faxed documentation to Ms. Salazar, the store Manager in reference to my car repairs she stated that she do not see anything in the computer showing where a deferrment was made. She just continued to stated that I was 60 days late and I informed her that I have been without transportation for almost 2 months. Again, I state that this dealership should not be in existance because it is ripping people off with the amount of interest they are charing on their vehicles. It is horrible!!


Offender: DriveTime

Country: USA   State: Texas   City: Arlington
Address: 821 E. Division
Phone: 8175057755

Category: Miscellaneous

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