May 11
This is lenghty, I apologize
Let me start by stating that I think that Whitney Education Group promises a lot and presents very little. My wife and I bought a bootcamp package in September of 04. We put 8K down toward a roughly 12k package.
We were not able to get the remaining funding, so we asked to be downgraded to the $7490 package. That was agreed upon by the company. We assumed that we would get the remaining $510 above the purchase price of the lesser package refunded to the credit card.
To our shame we didn't pay attention to the cc statements.
We had taken one bootcamp (intensified training) in November to which we were very displeased. We were then solicited for a coaching package for which they were only picking a "few elite" individuals for this. This is 5K. We bought this about 10PM on a Thursday night.
Friday we get the letter in the mail that read that we had a $510 in house credit toward other Whitney products. We couldn't contact the office over the weekend, and the person who solicited the package was out on Monday. We wanted the credit to be applied to this most recent purchase.
We finally got hold of a representative on Tuesday to find that the credit car had been debited. We were assured that the matter would be taken care of and that the credit could still be applied. We were then told later that the credit could not be applied since the package was already paid in full.
We then said "OK" give us our $510 back to us on the credit card.
After (extensive review) and much correspondance on OUR part, they agreed to give us our money back (under specified conditions). Those being that we agree that we're satisfied with the way that the matter has been handled and that we will keep this strictly confidential and not to disclose these events to anyone other than required by law, court order or gonvernmental authority.
It's our money!!!
This has been going on since October. They have no intention of giving our money back to us. We went to anoher "bootcamp" a couple of weeks ago on (Foreclosures). Out of 3 days, 1 had any merrit to it. I can't write here, what I really want to without being vulgar about it. If anyone has had good experiences with this company, I'm truly happy for you, I just wish it would be more universal. For us it's been a nightmare
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