Global Resources, Inc, has scammed us out of $34,970.00. The President of the company is Stewart Pope who has has avoided our phone calls, mail & emails since January 18.
Shevin Goodman-left/behind fish
Details are as follows:
On December 7 we sent a check for $1,000.00 to initiate a Distributorship with this company for Pre-Paid Cellular Phones.
On December 23 we wired $13,970.00 for 3 locations and Units,
We were asked what company we wanted to put these Units with. We informed them Fiesta Food Marts in Houston, Texas. Courtney Smith called us to let us know that the General Manager of Fiesta Food Marts had agreed, but his company wanted to test at least 10 Locations. Courtney Smith also informed us that his company would allow us to have 7 more locations and units for an additional $21,000.00 for this transaction to happen. On January 7, we wired the additional $21,000.00.,
On January 11 Frank Guagliardo forwarded us by email, the list of Fiesta Food Marts that were interested in Global Resources, Inc.
On January 12, we forwarded back the 10 locations of Fiesta Food Marts that we picked
Problem starts:
On January 18th, when we had not received any of the l0 packages, we were concerned and contacted Global Resources, Inc. We were informed that Courtney Smith was on a leave of absence and we would have to speak with his supervisor Frank Guagliardo.
On January 27 we were informed by Frank Guagliardo that Fiesta Food Marts was not going to do business with Global Resources, Inc.
On January 27, we sent a letter by Fax, Email and Mail to Frank Guagliardo and to Stewart Pope requesting the $21,000.00 back due to the information which I had just received from Frank Guagliardo of Global Resources, Inc. About Fiesta Food Mart's lack of interest. The $21,000.00 is money that was advanced to Global Resources, Inc. With the understanding that we would have 10 locations with Fiesta Food Mart.
On January 31, we sent 2nd request for the $21,000.00 by Email to Frank Guagliardo and Stewart Pope.
On February 1, after us calling, Frank Guagliardo has informed us that we must speak with Stewart Pope regarding any refunds.
On February 1, I left a detailed message with Mr. Pope's receptionist that if he did not respond to me by 12:00 Noon on the 1st day of February, I would be contacting U.S. Attorney General's Office. As of 7:19 P.M. On 2-1-05, he still has failed to contact us for a resolution.
Through daily phone calls and emails to both Frank Guagliardo and to Stewart Pope, we have not been able to get our money back. As of today we have no money, no equipment, nor any type of response from Stewart Pope. We no have requested in a formal letter by certified mail that they return the full $34,970.00 to us asap. Again no response.
February 13
Doug and I both spoke with Jack Monroe with Global Resources, Inc. Per our instruction from Peter D'Oench of Channel 10 News.
Jack Monroe basically acted initially like he had no idea who we were. We asked him what authority he had with this company. He stated that he was the Supervisor of Customer Service for Global Resources, Inc. He admitted that he had not completely read our letter that we sent by Certified Mail to the President Stewart Pope. When asking him why he is responding as a "Supervisor of Customer Service" and not the President of Global Resources, Inc. Which the letter was attention to, he stated that Stewart Pope gave the letter to him to respond to. We still have not been able to speak to Stewart Pope, nor has he responded. We have received no written response from anyone at Global Resources, Inc. As of today.
Jack Monroe had no authority other than to discuss the "Contracts" which are actually called "Purchase Orders" with us.
As of today, this company has $34,970.00 of our money and has provided absolutely nothing to us. They have failed to respond to us based on our allegations of a SCAM, they have failed to respond to us based on our money, they have absolutely failed to respond and we still have nothing.
I am reciting the Purchase Order, only due to the fact that Jack Monroe would speak of nothing else. This company has scammed us out of $34,970.00 of money and will not respond or return our money.
All parties that were involved in this scam are:
Stewart Pope
Courtney Smith
Frank Guagliardo
Sharon Qadri
Leo
Scott
Kelly
January 18 is when red flags started going up. It became apparent to us, that we may have a serious problem with Global Resources, Inc. We started complaining, calling, emailing, faxing, and mailing to all of the above people in one way or another. We made known to each of the above people we had a serious problem with this company, not one of them ever mentioned this Jack Monroe, who has just popped up as the Customer Service Supervisor, and who has no authority to do anything.
As to the "Purchase Order" for $13,970.00 executed by Doug Cleveland on December 7 and the money Wired on December 23:
Item 1: States that the Seller agrees to ship equipment and product to Buyer within 45 Days after Seller received the executed Purchase Order and cleared funds for the full amount due. The Purchase Order was signed on 12-7-04, the $13,970.00 was sent to them by Wire on 12-23-04. The 45 days expired on February 6. As of February 13 Global Resources, Inc. Has failed to deliver per the Purchase Order Terms & Conditions Item 1.
We sent an additional $21,000.00 on January 7. This money was ABSOLUTLY ONLY BASED ON THE FACT that Courtney Smith and Frank Guagliardo informed us that yes Fiesta Food Marts, Inc, through his General Manager wanted a total of 10 locations to start with. The only reason the extra 7 locations were purchased was because Frank Guagliardo and Courtney Smith contacted us and stated that for an additional $21,000.00 they would give us 7 more locations to met the request of Fiesta Food Marts, Inc. This is when we forwarded the money, soley based on that fact.
This is actually where our problems with global resources, inc. Start
Item 3: States that we can cancel this Purchase Order if the Seller fails to ship the product, equipment, or supplies necessary to begin substantial operation of the business within 45 days of the delivery date stated on your "contract", you may notify the seller in writing and cancel your contract.
On January 18 we realized we had a problem. That is where the attached letter to Global Resources, Inc. Begins. Please refer to that for full description.
As for getting technical:
Global provided us with the following "Information for Prospective Business Opportunity Purchasers required by the Federal Trade Commission".
Page 11 of 14,
Section 15: Termination, Cancellation and Renewal of your Business Opportunity:
Item D: Conditions under which you may Terminate:
Again this states if more that 45 days have elapsed since the delivery date stated in the initial Purchase Order, (the only date is the date of the Purchase Order 12-7-04, but money was delivered on 12-23-04 the 45 days would have expired on 2/6/05 if we are going by the 12-23-04 date, and 1/20/05 if we are going by the 12-7-04 date) and Global has failed to deliver the items ordered.in this event, the funds paid will be returned to you. Thereupon, the Purchase Order is automatically terminated and neither Global nor you have any further obligation to the other. The business opportunity may be terminated by you after the initial Purchase Order by simply ceasing to operate.
We have sent a 2nd certified letter to Stewart Pope - (copy is attached) this is another formal request, but we have included the above items from both the Purchase Order and the "Information for Prospective Business Opportunity Purchasers required by the Federal Trade Commission". Page 11 of 14, Section 15: Termination, Cancellation and Renewal of your Business Opportunity: Item D: Conditions under which you may Terminate:
As of March 1 we have received one response dated 2-7, which was their response to the BBB. Very generic and avoided all of the above topics. It was not signed by anyone and just stated it was from Customer Service & Relations Dept.
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