Horrible! Ordered flowers for my parents' anniversary online and they committed to delivering them on their anniversary. They did not receive them as promised. When I called customer service the next day to cancel since it was too late, I was told "I'm just a peon, this request has to be handled by an owner who isn't here". I gave them my information and nobody called me back. I then emailed them and nobody responded.
Two days later, the flowers that I canceled were delivered and my credit card was billed. Sent another email, nobody responded again! Ripping off people in a business that is involved with people's emotions (gifts, flowers, etc.) is the lowest of the low and I will now make it my business to let everyone know anywhere I can that these people should not be used... Ever!!!
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