I took the trouble to go back to my emails to the time you told me my account was opened with you.
I do not see any details about your monthly fee charges, which you have been charging me for 1 year's time with no orders being placed, or a call to me advising me why I haven't ordered in all this time. I just spoke to your supervisor, Erica, but was disconnected. Since she has my telephone on file, kindly have her call me back so that we may complete our conversation.
Do I have to complain to the U.S. Postal Service to get the proper credit for all these months of $15.99 charges?
I thank you in advance for your cooperation in this matter. I am trying to give your business a chance to make this right.
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