The one star rating is too high, DO NOT USE THIS CO! I moved from CA to OH in 2011 because my mother became ill. I reviewed Green Pacific Van Lines, not their corp company Nationwide Top Movers or their moving company called Trusted Moving and Storage. If I had done my homework on those entities I would have seen HUNDREDS of horrific reviews. My nightmare began on the date of moving, for $1,700 the movers showed up barely speaking English, they were three hours late, they moved at a snails pace and were there past midnight. I was due out of the apt that day but unfortunately the movers %u201Coverbooked%u201D their schedule and couldn%u2019t fit all of my items in the truck. They promised to be back early in the morning to remove the items from the garage and on that day I received a phone call at 9PM not AM from the movers, Henry this time, asking me how to get into the garage! So I had to ask the apt to open the garage so they can move my stuff but %u201Cdon%u2019t worry everything is coded so it%u2019ll all come at the same time%u201D Bullsh*t! Anyways, since I was worried they didn%u2019t have all of my stuff I called Allie to very my inventory, even emailing her just in case and was given reassurance it was ok. TWO months later, sleeping on the floor, they gave me a date of delivery. When the driver called, Zion, he was mean plain and simple. %u201CIf you can not meet me at the time I%u2019m giving you then I%u2019ll drop your stuff at a storage place for you to pick up%u201D I met him and found ½ of my stuff was missing. I called Allie she said not to worry that my stuff would be delivered, the stuff they did deliver was either smashed or destroyed. I filed a complaint to be reimbursed only to find out that they wouldn%u2019t do so. I found out that the DOT shut them down and the company supposedly sent out a letter to pick up your stuff in Dec which I never received! See these two websites before you proceed if you don%u2019t believe me. Http://www.whereisourstuff.com/? Tag=green-pacific-vanlines as well as http://www.fmcsa. Dot. Gov/about/news/news-releases/trusted-moving-and-storage. Aspx
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