The dress I ordered was completely unwearable! Although the size fits, it is cut unevenly, hangs lopsided, and a 5 year old could've done a better sewing job! What they don't show you in the photos is what the dress looks like UNDER her arms. It is cut soooo low that there's no way you can wear it without your bra showing... Unless you keep your arms by your side at all times. I emailed customer service about getting a refund or store credit (even included photos).instead of reading my email, they sent a form mail saying:
"I'm sorry to hear that your dress is too small but please allow us to explain our situation. 1. Actually each of our dresses is free size. We did not have any other size. I'm afraid that we cannot accept the return for exchange since we have not have a big size. Thanks for your understanding.
2. You can keep that dress and if you cannot use it, it is suggested that you can sell it privately or send it to your relatives or friends and I believe that they will feel very happy for your kindness and generous spirit. Or you can just place a new order for the same dress but a bigger size and we will make it for you after the order is confirmed."
I DON'T NEED A BIGGER SIZE AND I WOULDN'T GIVE THIS DRESS AWAY TO MY WORST ENEMY!!! Horrible service, unwearable dress that's not even worth 1 cent. $18.99 down the drain. I tried to submit a review on their site, but it goes to a 404 page. The reviews they have was obviously written by them. You can tell by the words they used compared to the form letter I got.
0 comments