Usacomplaints.com » Miscellaneous » Complaint / Review: Gander Mountain - Horrible Place. #1091679

Complaint / Review
Gander Mountain
Horrible Place

We bought two savage target riffles. Both in two days. First sale went well so we decided to buy another of the same riffle next day. I made it clear we wanted the mag so my wife and I could compete with the exact same riffle. We are both ignorant when it comes to buying riffles. I feel we were played into a look alike but not the same riffle. I live far from Gander and this was the first two visits. When home I discovered the difference. Called and went back to the Tonawanda NY store. Was told in a rude way that it was my gun now. I ask to speak to manager. Laura was the nastiest irate person I have ever talked to. I asked to resolve this. I just wanted the right riffle. She was so rude that I went off. She called the police and told them I refused to leave the store. I left. About 30 minutes later. I called to apologize for getting load and angry. Laura said I threatened her with a gun. WHAT??? It never happened but she kept trying to get me to admit to this by saying she had witnesses. She is a liar and a nasty person. If she has what she claims, then she has people willing to lie for her. I called customer service but I feel it was a waste. I'll never go to any chain store again. While talking with Laura, the service desk people were making rude comments at myself. Now I have a riffle that had to be traded in for the right riffle. I will only deal with small places near home now. Gander lost a lot of sales from us. Plus I have told everyone I know about the way they do business. Holy crap people. That's all I can say...


Offender: Gander Mountain

Country: USA

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google