Usacomplaints.com » Miscellaneous » Complaint / Review: AuraVie.com - Consumer Report. #1087818

Complaint / Review
AuraVie.com
Consumer Report

On July 11 I was on one of my regular websites and a 2 or 3 question survey popped up an I went ahead and filled the survey out because I go to this site often. When I finished the survey I got the choice of 4 or 5 items that I could choose from for taking the survey. I chose the AuraVie and had to pay the shipping & handling of 2.98 for a "FREE" sample. I received the product but on the following credit card statement I was charged $97.00 for the product. No where on the information where I signed up for it did it state that you would be charged for the item it was just presented as a "FREE" sample for taking the survey. I called the number on the credit card and was told I had 30 days to cancel the produce and return it but it was after hours when I called. I called the number on the packing slip to cancel and now it has changed to 10 days and I cannot return the product. I then go onto the AuraVie.com site and it says you have 14 days. I will be filing a dispute with my credit card.


Offender: AuraVie.com

Country: USA   State: California   City: Van Nuys   ZIP: 91410
Address: P.O. Box 10465
Phone: 8889972941, 8662169336, 8665234193
Site:

Category: Miscellaneous

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