Ordered online 7/24
Given no information after payment except a screen that said I would receive email within 48 hours.
No email received at this time 7/29
Credit card was charged 7/25
Tried to contact through Website. Required to have an order number which I was never given to submit any email request.
Tried to contact through phone contact info twice. On hold for 3 minutes then 1st time got an automated request to put in my password? When I could not disconnected.
2nd time after 3 min. Wait got an automated message all reps were busy and to leave a message.
Did some research online and found lots of scam reports.
Here is one source:
http://www.bbb.org/atlanta/business-reviews/internet-shopping/costcaptain-in-atlanta-ga-7004935
My credit card company has deleted this charge for me, but someone is still paying for nothing. Can you help do something to get this company off the Net and make them accountable in some way?
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