Usacomplaints.com » Miscellaneous » Complaint / Review: Timewise Exxon Gas Station #859 - Discrimination. #1082265

Complaint / Review
Timewise Exxon Gas Station #859
Discrimination

Dear Timewise,

It is very obvious that you guys DO NOT care what the Americans With Disabilities Act ask. Your clerk at store # 859 stated that she was told (by Time wise) that she was not to turn on a pump for anyone. Disabled or not.
I am missing my right leg (must not be a disability in your eyes) which right now is very sore. I do not walk any more than necessary. All she could say to me was “Well you are not in a wheel chair”. I am a little irate right now. Does your training state that you have to be in a wheelchair to be disabled?
Your pumps have a handicapped pad but it was disabled. WHY? Do you consider people with disabilities thief’s?

For the record here is the Texas ADA statute:

Sec. 1.in this Act, "refueling service" means the service of
pumping motor vehicle fuel into the fuel tank of a motor vehicle.

Refueling services for disabled persons

Sec. 2. (a) Each person, firm, partnership, association, trustee,
or corporation that operates a gasoline service station or other
facility that offers gasoline or other motor vehicle fuel for sale
to the public from the facility shall provide, on request,
refueling service to a disabled driver of a vehicle that displays a
special device or disabled person identification card authorized by
Chapter 338, Acts of the 64th Legislature, Regular Session, 1975
(Article 6675a-5e. 1, Vernon's Texas Civil Statutes).

(b) The price charged for the motor vehicle fuel provided under
Subsection (a) of this section may not be greater than the price the
facility otherwise would charge the public generally to purchase
motor vehicle fuel without refueling service.
Parking and Buying Gas
Texas Law
• Provides that certain persons with temporary or permanent disabilities, or individuals and residential facilities that regularly transport individuals with disabilities are eligible for accessible parking placards and/or license plates for motor vehicles. Such individuals must obtain a statement or prescription from a physician, podiatrist, or physician's assistant.
• Provides for the issuance of special parking placards or license plates. This identification, or similar identification issued by another state, province or foreign country entitles parking in spaces reserved for people with disabilities.
• Provides that people with disabilities may not loan their placards to others.
• Provides penalties for making, selling, or possessing fraudulent parking placards.
• Provides penalties for blocking access aisles or parking in accessible spaces to deliver goods.
• Allows people with disability placards or license plates to receive fuel pumping services (refueling) for self-service prices at stations where both services are available.
• Allows a city, county or school district to train volunteers to enforce parking violations for misuse of parking spaces or placards.
• Requires that placards issued after September 1 will include the first four digits of the applicant's drivers license number and the applicant's initials.
• Provides that certain veterans with disabilities are eligible to receive specialty license plates for any number of vehicles that they own.
• Permits a vehicle displaying a disabled veteran's license plate to park in any parking spot reserved for a person with a disability. The plate does not have to display the international symbol of access.
• As of November 1, accessible plates and placards may be obtained from the newly created Texas Department of Motor Vehicles.
• Allows a grace period for a violation of accessible parking with an expired placard.
• Establishes penalties for illegal use of accessible parking ranging from a minimum of a $500 fine to a maximum of a $1250 fine plus community service.
• Allows a person entitled to license plates for disabled veterans to elect to receive general issue license plates at the same cost as the disabled veteran license plates.
• Allows licensed optometrists to evaluate for accessible parking placards or plates.
• Allows exemption of motor vehicle sales tax for Texans with orthopedic impairments who purchase modified vehicles.
• Provides for specialty license plates for the surviving spouse of a veteran with a disability.
All I asked was for the pump to be turned on for me. I guess that is too much to ask for at your facilities.
I do plan to file a discrimination complaint with both federal and state authorities.

_
Frank (Rip) Clanton



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