The internet division came out with a cheaper program which they have now stopped. I had been paying about $70.00 a moth for my internet. The mailer I recieved said I could get 8 meg for $45.00 a month, verse`s 5GB that I was getting at the time. I don`t know a meg from a gegabite. So I thought it was a great deal and the person on the phone didn`t tell me that it would be faster, but you had to pay for more time. I was using my computer and all of a sudden it shut off. I called and they told me I had used up my time and would have to pay more od waite for the next month. I called the division that I had already had and told them to switch me back to the program that I had. They did that day,, he also promised me he would call and cancel the other. That was my mistake because you can`t trust anyone anymore. So the $45.00 a mothe month division kept billing me for service and then turned me over to a collection company, which didn`t help my Credit. I called the phone company and they flat told me they were not going to do anything about it. So, I contacted the collection company and paid the bill and got it in Paper sent to me that I paid it. I also called Trans Union and told them the story and that I wanted the bill expunged off my record because it wasn`t my fault. They sent me a letter saying that it had been removed. I ran across this forum and still want my money back. I kept paying the $70.00 a moth without a stop in the internet. Hence I have changed to cable and it is 10 times faster for the same amount of money. I don`t know if you can help or not. I`m a Retired Vietnam vet and have to watch every dollar. Thanks, Kenneth Wade (Personal Information Removed). I saw a equfax report and it was still there. It should be gone period. I didn`t owe the money!
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