Requested a cancellation of this service and refund to my credit. They stated that I would have to send them an e-mail stating that I agree to their terms of a refund of only 270.00. I paid them 600.00 on 11 May. I understood that they would be loading information on my computer to help in detecting, preventing and deleting potential virus's on my computer. After a month my computer has been running slower. I had no way of updating or checking on what they said they did. I called on 19 June to have this account cancelled and mt credit refunded. They charged me $120.00 for a "free gift", which they said that was because I did not continue with the program??? I told then that I had not received their free gift... So I shouldn't be charged for it. Does not make sense to me. Also when I received the —so called free gift their purchase price was $54.07 with free shipping. (thanks to Amazon Invoice)
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