Usacomplaints.com » Miscellaneous » Complaint / Review: Equinox and Sheridan Labs - Consumer Report. #1062075

Complaint / Review
Equinox and Sheridan Labs
Consumer Report

I placed my order for the trial period of 14 days. I placed the order on line on April 26. On May 9th I noticed the hold on my account for $99.00. I called and told them that I have only had their product for 11 days, not 14. They said that the 14 days was from the date I ordered it April 26th and that they would cancel my account but they would NOT refund my money. After I got off the phone I looked at my calendar and saw that April 26th to May 9th was 14 days.in other words I WAS within the 14 days to cancel my order! They had actually charged my account for $99.00 on day 14. I called them back and they told me this time that I placed the order on the 25th of April. I DID do a screen shot of of my order on line and it says right on it, April 26th. Also they never sent me an email confirmation of my order. Beware!!!


Offender: Equinox and Sheridan Labs

Country: USA   State: Utah   City: Bluffdale   ZIP: 84065
Address: 14953 Heritagecrest Way, Suite C
Phone: 8773161904, 8778629839, 8778629835, 8775240272, 8775992652, 8773161859
Site:

Category: Miscellaneous

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