Usacomplaints.com » Miscellaneous » Complaint / Review: LibertyReserve.com - Consumer Report. #1057805

Complaint / Review
LibertyReserve.com
Consumer Report

I had a dispute with an LR user where money was sent in exchange for an advertising account but he disappeared with the money after sending through LR.

I know with LR's policy that they do not do reverse payment but in their terms they state in Section 12.2 (iii) - Restriction, Securing and Termination of an Account - Issuer suspects User receipt of potentially fraudulent funds...

Meaning that LR can terminate an account if they suspect a user is scamming people using their service. I plead with LR for 2 weeks in regards to my case with absolutely no response back from their abuse dept. I talked to live chat and they kept trying to avoid issue giving me "I will send them reminder" excuse to get me to go away. I felt like this company was on the scammer's side and didn't want to do anything to help me except pretend like they cared, but in reality they don't. I sent in 4 support tickets and talk to live chat several times with very little ability to push my case further.

I was able to convince skype to shut down the scammer's account but having very little luck doing so in the actual payment processor used.


Offender: LibertyReserve.com

Country: USA   City: Santa Ana
Address: Edificio 4
Phone: 50688462868
Site:

Category: Miscellaneous

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