Usacomplaints.com » Miscellaneous » Complaint / Review: Sleep Number - Limited Edition Bed Excluded From 45 Day Return Guarantee In Fine Print. #1052738

Complaint / Review
Sleep Number
Limited Edition Bed Excluded From 45 Day Return Guarantee In Fine Print

I recently bought a Sleep Number bed at a company store. They promoted a guarantee that you could return the bed within 45 days and pay only the set up fees. I purchased a "limited edition" and did not find it comfortable. When I inquired about returning the item I was informed that the guarantee did not cover "limited editions" and was clearly stated in small print on my receipt. The sales people did not indicate verbally that it was not covered by their guarantee. Granted I should read all the fine print on the receipt after I purchased the bed. However, it strikes me that it is a little misleading to disclose this information after I purchased the bed on the receipt.


Offender: Sleep Number

Country: USA   State: Minnesota   City: Minneapolis   ZIP: 55442-3274
Address: 9800 59th Avenue North
Phone: 7635517000
Site:

Category: Miscellaneous

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