I purchased a 4 day 3 night package from Romex travel on 1/9. They specified that Grand Incentives will be the company who will be booking my trip, and stated that everything is paid for but tips and taxes I will pay at the time of travel to the hotel. Grand Incentives requested $99 money order per person (trip is for 2) for " taxes' when i spoke to a representative they stated that taxes need to be paid upfront. They sent me a registration form that I needed to fill out with my basic information, name address etc., and submit it with the money order and they will reply within 30 days. 34 days later I received a letter from them with my money orders stating that because my registration form was not filled out completely the have to VOID my certificate for this vacation. I have copies of everything i sent them. Every single line was filled out on the registration form except my work#. (I am not working at the moment). I am so mad that I got caught up in this. Please help
0 comments