Unauthorized use of my credit card. I explained to the rental company the week prior to them charging my credit card that I would not be needing there services any longer. Platinum knew I would not be needing another week of rental and intentionally charged me for another week.
I spoke to the manager on the 8th of march and explained to him what happened, he said he had to make a few calls and find out how to handle the problem. I never heard back from him. I left several messages and no one answered my messages or returned my calls. All calls are fowarded to another cell phone to leave messages...
Complaint / Review
Platinum Car Rental
Consumer Report
Author: ANGELA1345
Offender: Platinum Car Rental
Country: USA State: Texas City: Houston ZIP: 77077
Address: 13111 Westheimer Rd
Phone: 2815309001
Information
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