Usacomplaints.com » Miscellaneous » Complaint / Review: SatisfactionAssured - Consumer Report. #1039991

Complaint / Review
SatisfactionAssured
Consumer Report

Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
To: mablakeston2012
From: satisfactionassured
Sent: 05-Mar-13 06:40

Dear mablakeston

Thank you for your mail.
I am sorry we just acceptable paid by paypal.
Your understanding will be highly appreciated.
Have a nice day.
Sally

- satisfactionassured

Reply in your email program or through My Messages
Respond Now

From: mablakeston2012
To: satisfactionassured
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 04-Mar-13 19:48: 13 GMT

Dear satisfactionassured,

Hi sally I do not have a paypal account as I only use ebay for purchasing and not selling. Is there any other way ov making payment to yourselves for the restocking fee. Thanks.

- mablakeston2012

From: satisfactionassured
To: mablakeston2012
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 04-Mar-13 08:16: 18 GMT

Dear mablakeston

Thank you for your mail.
We would like send a money request to you.
Could you kindly let us know your paypal email?
With any concerns pls feel free to let us know.
Have a nice day.
Sally

- satisfactionassured

Reply in your email program or through My Messages
Respond Now

From: mablakeston2012
To: satisfactionassured
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 02-Mar-13 19:01: 14 GMT

Dear satisfactionassured,

Yeh that's ok by me how do I pay the $40.00 dollars to yourselves as in the uk we are £ sterling thanks

- mablakeston2012

From: satisfactionassured
To: mablakeston2012
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 02-Mar-13 06:47: 41 GMT

Dear mablakeston

We can just find one order from our ebay store satisfacitonassued.
We have state very clearly about our return policy on our listing you can read it cearlly,
And your order is over 80 days now.
You are still in one-year warranty, but your order is over two months. According to our policy that is specified on advertisement, could you please pay the restocking fee (not repair fee) and shipping and handling fee for the replacement? The amount is USD40.0

Thank you very much for understanding.
Please let me know your ideas to issue the RMA for return.

Best Regards
Sally

- satisfactionassured

Reply in your email program or through My Messages
Respond Now

From: mablakeston2012
To: satisfactionassured
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 01-Mar-13 21:04: 41 GMT

Dear satisfactionassured,

Hi Sally,
I have the Item Id #: 300828250690 as requested by yourself, if I can have the 'Replacement' of the screen on the Irulu 10.1" MID Tablet PC. If this is not covered by the Irulu Warranty (under 1 Year old purchase) please let me know what it will cost to have it repaired.

Thank you.

Mablakeston2012

From: satisfactionassured
To: mablakeston2012
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 01-Mar-13 06:49: 27 GMT

Dear mablakeston

Thank you for your mail.
I am sorry could you kindly let lus know your order # on irulu?
Thus we can ask our workmate to check your order.
Looking forward to hearing you soon.
Have a nice day.
Sally

- satisfactionassured

From: mablakeston2012
To: satisfactionassured
Subject: Re: Postage: mablakeston2012 sent a message about Android 4.0 OS 10.1" MID Tablet PC 8GB 1G RAM HDMI WIFI 3G Bundle 10" Keyboard #300828250690
Sent Date: 28-Feb-13 21:45: 09 GMT

Dear satisfactionassured,

Hi there I recently purchased an irulu tablet from yourselves unfortunatly I had an accident when it fell on the floor and cracked the screen I was wondering if I would be able to get a replacement screen fitted and how much it would cost me. I noticed that on the irulu web site that if it is within 90 days of purchase then a replacement screen would be fitted free of charge and that I would only have the postage to yourselves to pay and once repaired postge back to me would be free of charge under the irulu warranty, could you please let me know if this is correct thankyou...

- mablakeston2012


Offender: SatisfactionAssured

Country: USA

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google