Wakanetwork emailed me a message about a $100.00 giftcard I had won plus valuable coupons.
It was nessessary to pay them $2.99 for handling fees.
The handling fee was taken from my debit banking account and I recieved no gift card or coupons.
Shortly thereafter on dec. 6 $59.99 was taken from the same account without my OK.
I immediately call their customer assistance line and explained that I did not want their service that the $59.99 was supposed to buy, I was not informed that this service was the purpose of the Gift card offer and I did not want their service. I asked that my $59.99 be refunded.
I was assured by their agent that a refund was on the way. This was on Dec. 10.
As of Jan 25 I have called wakanetwork a total of 9 times including twice on the 25th.
Each time I was told that the money was being refunded. Each time it has failed to happen.
It is clear to me that these people have no intentions of refunding my money.
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