I purchased the above camera in December from Electrobrands. We used the camera just 3 times before the camera screen started bleeding. I notified Electrobrands in June to ask for a replacement camera. They notified me that it had been too long and that I should use the Sony warranty that came with the camera. I sent the camera to Sony and several seeks later they advised me that since the camera was a refurbished item, they would be unable to fix the camera under the warranty. Since I specifically purchased a new camera from Electrobrands and was obviously sold a refurbished camera, I again contacted Electrobrands and asked for a refund. They stated that would not issue a refund because it had been too long.By now of course we are reaching August. Since I had an extended warranty I sent the camera to, Safco Service since the warranty came with the camera. After several emails to Safco I was given instructions to send the camera to them for repair.
After waiting about 2 months I contacted them and they advised me that they could not fix it themselves and sent it out for repair. Now another month goes by and I get a replacement camera from some company in Miami, FL. Of course, it;s a different camera than the one I sent to them AND it has a totally different problem; the lens cap does not stay open.
So again, I contacted Safco and sent the 2nd damaged camera back to them for servcie. After waiting a couple of more months and several emails, I asked whether I would have the camera back by Christmas; of course, that did not happen. Finally after several more threatening emails to take them to court, they finally sent yet another camera to me; minus a battery; so I couldn't even start the camera... More emails and I finally got a battery and guess what? The camera will not charge the battery! So I buy a battery charger and charge the battery. Not the battery works and the camera starts! Amazing! Well not so much...
I can run the camera, but the reason the battery did not charge is that the port in the camera is damaged, so not only does the camera not charge, I can't use the cable to pull the pictures off of the camera! This makes the camera just about worthless!
So now it's early February and I have been able to use my camera a total of 3 times since December.
Do not buy from electrobrands or have camera serviced by safco service. Both are rip off artists!
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