Complaint / review text:
Smart Travel and Incentives has offered two "free" round trip air tickets and 2 "free" nights in a Marriott hotel. Also a "free" car rental and P hotel card However, you have to pay $150 up front to get this, within a 21 day period and pay by cashiers check. Then the terms for actually getting these awards are so complicated and restrictive that one is completely confused and discouraged to try and obtain the awards. Smart Travel is free to bait and switch you from your travel choice to other totally unsuitable choices.