I bought the scooter and paid extra for a two year warranty on it, I paid $2060.00 for it, and it took a month for me to recieve it and then once I did get it I unpacked it and put it together and I had to charge it before i could ride it and found that the charger wasn't any good on it, so I contacted omegastore's about it and they told me to send it back to them, that they wouldreplace it, I really didn't think at that time that things would get as they are now, but, after recieving the new charger for it, and charging it up, I was riding it about the third time the whole rear-end came aloose from the welds that held it to the monting brakets and it rolled up under the scooter and locked up the brakes on it and I almost got hit by the car that was behind me, I had to call a friend to come and help me transportit back to my house, then I cantacted omegastores, about it and told them that I wanted my money back, they refused to do so, they told me that they couldn't give my money back to me, jsut send the sacooter back to them for repair, I check to see what it would cost me to send it back to them, and it was $650.00, I am a disabilied Vet, I have been in 5 auto accidents, all of them was the other persons fault, I live on disaiblity and don't have that kind of money. So I took the rear-end off and shipped it back to them it took two months to get a new one, so by this time I have had the scooter for 5 months. Then I recieved the new rear-end and put it on and had ridden it about 5 time and then it would not keep a charge, and I contacted them again, and they told me to ship the batterys back to them for replacment, so I did, it took another month and half to get a set of new batterys, then one of them had a dead cell in it and the charger would cutt off, so Icontact a batter store and they told me that the reason that the batter chager would not cutt it self off, was becasue one of them had a dead cell in it, thenbefore I could send the bad one back to them I started having trouble with the scooter just shutting down while in motion, I wouldlet go and the throttle and pull it back down and it would take off again, and run for a while longer, this went on and on, each time it would take longer for it to pick up and go, I contacted Monica but she got to where she wouldn't return my emials to her, Now, the 31st. Of this month I will have this thing a year, and have gotten to irde it about total of 12 times in all, and I took off the power converter on it and sent it back to them for replacement, and it is a 450 watt 48 volt converter, and they sent me back a 500 watt 48 volt converter to rteplace the one that went out on it, and nowne of the wiring match's up and they didn't send me a wiring diagram to be able to install the new one, I have sent email after email to them inregaurds to this poblem I am having but they refuse to reply to me. I have take n it to a electric scooter and handi cap scooter repair shop for them to try to repair it, but they are lost with it, they tell me that they need a wirng diagram in order be able to repair it, this cost me $65.00. I have every email that I have sent to them and everyone that they have sent tome since I bought the scooter. I decided to contaqct another scooter place named ewheels.com and asked them if they could take over the warranty on it, and they told me that omegastores and cozytrikes has a lawsuite against them for making and selling the scooter with out a pattion on it, thta I am not the only one that they have taken to the cleaners with this scooter. I also lopok on the back tail light of it to see if there is a manufactor date on it, like a car has, and it does this scooter was sold to me ass new modle and it is actually a 2005 modle. This really makes me mad and discussed that I have been taken advantage like this, and can't find anyone to help me get me money back, or the socooter replaced, but I really just weant my money back and they people exposed. I hompe you can help me with this problem. Thank you and Please tell any and every one that you know who wants one from this company. Thank you, Mr. Edward vortisch. My address: 16098 bluff Rd. Lot #20 Prairieville, La. 70769-3132
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