I placed an order for an English Soccer Jersey on 12/17 and selected Priority Shipping (3 days plus 'handling').
It's been 16 days so far and FansEdge representatives cannot provide me a tracking number, name of courier, and cannot tell me what has happened to my order and why it hasn't shipped (they aren't even sure where it is). And they refuse to cancel it/refund my money. I have been advised to 'just wait'.
In the three calls I've made in a week, each time I am asked to allow 48 hours for a response which I have never received.
I have advised them of my intent to pursue litigation should I not receive my order, and I've given them my attorney information.
Go with a reputable company like Nike. Pretty sure I've just been taken for $120.
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