Hi there i paid 97.00 to an online site, which i thought was legit, the site stating ghd retail website, i ordered a ghd straightener on 20/12, i went in to pay, and tried to use a mastercard which it didnt except and then stated only visas, so i changed the card to a visa, i got to the processing part which kept coming up fail2, so i thought the money wasnt going through, i rang the bank and they had taken money out, i received no confirmation or nothing stating it was purchased and have received nothing to this day, they ended up taking 101.00 altogether, i ordered it for my daughters christmas present, as i dont have alot of money, i was looking for some help as to how to get the money back, so i can purchase her another one, i would appreciate any support, thankyou
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