Usacomplaints.com » Miscellaneous » Complaint / Review: E&S Auto - Consumer Report. #1009393

Complaint / Review
E&S Auto
Consumer Report

We lost our $500 deposit. We were getting run around. Every single word that came out from their word, is a lies. The dealer name is George and Elias. We unable to get the car, 2 weeks after we get the deposit.

Vehicle VIN # (Personal Information Removed) Chevy Malibu.
Dealer full address information:
Name: E&S Auto
website: www.esautoonline.com
Dealer person: Elias and George (father and sons)
Address: 125 Saddle River Avenue, South Hackensack, NJ 07606
Phone number: 201 880 8166 or 201 983 3156

First, before I get there the first time, we dont have a mechanic me, so I inspect the car, only found an engine light on, and battery light on. I put the $500 deposit, because my wife love the car so much, and I feel, put $500 maybe worth it.
2nd time we went there, before we went there, I call him, and ask him to make sure that the car have no any warning lights on. It takes me (Inappropriate Content Removed) 2 hours to get to their filthy place. Well, guess what, he bought a new battery, and he havent put the battery yet. Then he told their mechanic to replace the battery.
I brought my mechanic, and found out that the alternator is bad.
We argued with him for over 1 hour, and he agreed to replace the alternator with no fee. He promise tomorrow the car will done.

Make long story short, Guess what, I call him every day, asking whether the car is done or not, he lied everytime. We waited 2 weeks, the car havent done yet. They keeps lying, lying and lying. They blame their mechanic. They blame that they received a wrong part from the supplier.

2 things that he blatantly lied to us.

1, We put the $500 deposit down, everythng is signed on the paper. We caught him posting another same ad, same car to craigslist, not 1 time, but 3 or 5 times. When I ask him, why he still advertise the car? He answered, because he have another same exact car. Who the hell have the same exact car, with the same holes, same interior, same exterior, same VIn. Then I asked him, why cant I take the other "same" car? He cant answer my question.

2, He said that the alternator is good, but the battery module is bad. He said that 2 times he received a wrong parts from the supplier. And I ask him, can you send me the invoice proof, or any proof that he actually order the parts. He cant answer that question.

They said that they have been in business for over 30 years, but their place is like a junk yard. Filthy.

When they get your money, that's it. You are all done. This car is in bad transmission. It is not worth it. Bad engine also. Very very bad interior. Remember, this was used as an taxi. Dont buy this car, believe me.


Offender: E&S Auto

Country: USA   State: New Jersey   City: S. Hackensack   ZIP: 07026
Address: 125 Saddle River Rd
Phone: 2018808166
Site:

Category: Miscellaneous

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