I tried the trial version, didn't like the product, and then called to cancel within the alloted 30 day window. They allegedly processed my cancellation (sent me a confirmation email) but then charged me for the next shipment anyways. I am currently engaged in a back and forth email with customer service who stated that my cancellation hasn't been processed even though I forwarded them the email that I received supplying me with a RMA number. I am also disputing this with my credit card company.
0 comments