A very nice girl solicited me for a scholarship program through this company, based on subscription sales. I really didn't want anything on their book or magazine list but was told I could donate a book or magazine to a children's or VA hospital. So I bought a dictionary for $32.00 and paid by check. Check cleared, done deal right? Wrong! Check was written on 11/3 and cleared two weeks later, I think. On 12/11, I got a bill stating I owed an additional 36.95, for a book you can buy on Amazon for $25.00. I could accept $32.00, because you have to make a small percentage off the sale. But $68.95 is over a 50% markup over retail. The reason of the cost increase in the company's words: "Any difference in price from order copy is either an error by salesperson or due to current price increases beyond our control. My student had a price sheet which I saw. So I wrote to the company.
Dear Sirs,
Not a penny more!
The fact that you would have your sales people quote a price incorrectly is your fault, not mine. Your fault in not keeping the price lists current and or your “sales people” current on prices. The other potential excuse you listed for a price increase is a current price increase beyond your control. That book, Websters Ill Contemporary Dictionary is available new for $25.00 retail.
As I did not purchase the book for myself, rather as a donation, and paid the $32.00 quoted on your price list, I do not feel legally, financially or morally responsible to pay the $36.95 bill I just received.
Further more after googling your company, I suspect you are running some form of scam operation. I therefore am sending copies of your bill and this letter to my lawyer, Mayor Phyllis Maggazu, Governor Chris Christie and The Better Business Bureau.
I consider this case closed. If I continue to receive bills, I intend to prosecute.
Margot Hackett
CC: Governor Chris Christie, Mayor Phyllis Magazzu, The Better Business Bureau, Paul Bernstein, atty at law
And I did cc all parties. Actually the mayor of West Berlin sounded very concerned and asked me if I could send the materials to her office post haste. I encourage all of you to do the same.
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