Http://server. Iad. Liveperson.net/hc/88897769/? Cmd=file&file=chatStart&site=88897769&sessiDayanna'
Dayanna: Thank you for contacting our 24/7 online chat support. Is there a specific concern we can assist you with? We will be more than glad to help you.
@yahoo.com: i have a charge on my back account i do not know who you guys are.
@yahoo.com: what services do you provide
Dayanna: Let me go ahead and pull up the record to find out why you been charged
Dayanna: May i have the last 6 digits of the card been charged and full name, merchant name and transaction date please
@yahoo.com: 11/29 # DEBIT PURCHASE CORSAIRCS.com 8779180503 GB 233300022338 12345678 Nov 28 @ 1:39am
@yahoo.com: it was for 1 dollar
@yahoo.com: i have to get my card
Dayanna: Ok I will need the information requested
Dayanna: i can wait..
Please wait while I transfer the chat to 'Bonnie'.
You are now chatting with 'Bonnie'
@yahoo.com: xxxxxx
@yahoo.com: hi bonnie
Bonnie: Thank you in order to track all the charge information I need your full name please.!
@yahoo.com: xxxxxxxx
Bonnie: Is this your second last name Saafi.?
@yahoo.com: no
Bonnie: *Can you please provide me the Date and the amount of the charge/s?
@yahoo.com: 11/29 # DEBIT PURCHASE CORSAIRCS.com 8779180503 GB 233300022338 12345678 Nov 28 @ 1:39am
Bonnie: Is this your information Address: PO BOX xxx
Bonnie: ZIP: xxxxx
Bonnie: City: xxxxxxx State/Province: Texas
Bonnie: Country: United States
Bonnie: Continent: North America
Bonnie:?
@yahoo.com: that is it
@yahoo.com: texas
@yahoo.com: that is the us
@yahoo.com: I do not understand the charge of 1 dollar
@yahoo.com: what services do you provide?
Bonnie: In this case the charge is for an adult content subscription sir.!
@yahoo.com: which site would that be
Bonnie: what would you like to do with this subscription.?
Bonnie: allelitepass.com
Bonnie: is the site name.!
@yahoo.com: i do not go there so i have no use for the account
@yahoo.com: 12/01 # DEBIT PURCHASE SALARIANCS.com 8777960542 GB 233500010549 12345678 Nov 30 @ 1:42am
@yahoo.com: do you know anything about this company as well
Bonnie: That is correct that is another adult subscription to the site mitzas.com
@yahoo.com: i really do not need these accounts
Bonnie: If you want I can cancel these subscriptions in order to avoid further charges.!
@yahoo.com: please cancel
@yahoo.com: thank you
Bonnie: Just a second please.!
Bonnie: the subscriptions are now canceled and here is your confirmation number 2624585
Bonnie: Is there anything else I can assist you with?
@yahoo.com: SUPPORTTEML.com, IMMORTALMCS.com, CARRIERCS.com, OBSERVERSCS.com, RFLTDSUPPORT.com, CORSAIRCS.com, SALARIANCS.com. Www.ATHOMEWORK.com are these also companies that you work with?
Bonnie: yes sir.!
@yahoo.com: i would not like to get any other charges that i did not expect
Bonnie: Sure everything have been canceled and you wont be charged again.!
Bonnie: you dont have anything to worry about.!
Bonnie: Is there anything else I can assist you with?
@yahoo.com: will this charge be put back in my account?
Bonnie: In this case the charges are not refundable since they were trial subscriptions and the terms and conditions were accepted.!
Bonnie: Is there anything else I can assist you with?
@yahoo.com: i do not recall being on those site but the info on the web sure look fishy and much like a credit card scam. I am not embrassed about a site i never visited.
@yahoo.com: so refund or I will turn this over to the FBI
@yahoo.com: this is fraud i want your legal department address
Bonnie: the charges have been refunded and you wont be charged again.!
Bonnie: Is there anything else I can assist you with?
@yahoo.com: yes the legal department address
Bonnie: What do you mean with that.?
Bonnie: Our address.?
@yahoo.com: your company has a department that has lawers. If they have an address i need it. Not anything bad about you.
Bonnie: In this case you will need to send an email to the address [email protected]
Bonnie: Is there anything else I can assist you with?
@yahoo.com: You see a real company with a license has a team to deal with people like me. It is generally a legal department
@yahoo.com: an email address is not really what i need.
Bonnie: That is correct but you will need to contact our financial department by an email because they handle the information.!
@yahoo.com: is there a phyical address
@yahoo.com: i can send a letter to
@yahoo.com: by the way you have been very professional
@yahoo.com: thank you
Bonnie: Oh thank you very much for the feedback let me see what is the correct procedure to follow in this case.!
@yahoo.com: ok
@yahoo.com: I am happy to wait for you.
Bonnie: Sir sorry for the long delay I was getting the address needed and here it is c/o molding box, 2625 South 600 west, Salt Lake City, UT 84115.
Bonnie: Is there anything else I can assist you with?
@yahoo.com: no thank you
@yahoo.com: have a great day
Bonnie: Thank you for visiting us. If you have any further questions or concerns, do not hesitate to contact us back. We are online 24 hours a day, 7 days a week.
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