I requested many products for my boy for Holiday 2011. They came in broken presentation. I thought that somebody at Airrattle hadn't obtained the treatment to make use of bubblewrap and they were broken in-transit. Having study of others' encounters, I currently question if they were previously broken products once they were put into the cover and delivered in my experience. After I approached them I had been informed, times later, they required me to deliver images of the broken products. I tell them that I noticed this as really unprofessional, but used to do so. Times later-after I approached them again, I had been informed they'd deliver a prepaid shipment tag to ensure that I really could return the items and they might "examine" them-and deliver fresh products. I never received the tag. I approached them AGAIN and was informed this time around that I'd 2 choices: 1. Return the things at my very own cost, without any promise they might deliver me fresh products (but I've just 72 hours to get this done) or 2. Purchase the same products from their website again and make use of the first as "spare parts". WHAT??? These things should not need "spare parts". Another problem was that upon closer examination the batteries within the range were corroded. I desire that I'd read others' evaluations of the organization before I requested. I'll record them towards the BBB and certainly will inform everybody I understand this is just a business to be prevented. Since I've discovered of others' encounters, I understand that they are criminals and really should definitely be turn off!!!
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