I've been quite a long time person of Hydroderm, and enjoy the merchandise. Since May of 08, I've been billed three times for that item, however it had been not delivered. After going right through calling 3 telephone numbers and e mailing (I actually delivered a notice via snail-mail, no reaction) I still have noticed nothing.
The best way to get outcomes would be to document a on the internet using the FTC, and also the Better Business Office. (CA)
What's promising is, and that I wish this can help others, I came across the organization that's prepared their purchases since Nov. Their telephone number is 1-888-255-1137. When you have had a cost positioned on your charge card since Nov, the corporation may credit your consideration; they're conscious of the scam and certainly will not approach anymore purchases with Hydroderm. Contact your lender using the times of the costs (should you employed a bank card), obtain the telephone number of the proessing organization, contact them-and notice if you're able to obtain a credit. Document a problem using the charge card you used. Should you employed a bank card, you might have to stop the money card to avoid further costs, as my lender mentioned. I also observed 2 sites which in fact market the merchandise, the 1 ounce containers for $45.88 and 49.99, simply google "get hydroderm wrinkler reducer online" and also the genuine businesses can come up.
This posting is 12/16. Period is essential, contact your lender/charge card company. Immediately, or even the debits/costs may proceed. It has been thus annoying, particularly since I have enjoy the merchandise. One publishing actually mentioned they existed in CA and visited the building outlined as their tackle, and there have been containers of the delivered item in the doorway with no someone to gather them, no body responded in the run-down building.
It's horrible that the business has selected to deal with their faithful consumers in this way, and proceed to con new customers. The merchandise continues to be accessible elsewhere, therefore SOMEBODY gets the merchandise wholesale and promoting it. Pity about the administration at Hydroderm. I'd like to look for a alternative, but I like the product.
All the best.
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