Like so many of the other complaints that I've read about this company I fell victim to a trial pay offer that, on the face of it, sounded like an outstanding offer for a software upgrade that I really needed. The offer was two bags of coffee, two coffee mugs and two travel mugs for $25. So I jumped at the offer and on Dec. 12th placed my order. On Monday the 15th I checked my account only to find that I was almost $40 short. I then looked at the itemized list of charges to my account only to find that I had indeed been charged the $25 but that I had also been charged an additional $38.95 on Sunday the 14th. I haven't yet tried to seek recourse and renumeration since it is only just now that I discovered this transgression, but I will do so immediately after posting this complaint.
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