I'm having an extremely poor encounter with PAYPAL - consumer protection state. I purchased a reader on ebay by which it had been obviously described that reader includes power adapter, nevertheless when i obtained the bundle, power adapter wasn't delivered. I attempted to contact vendor who provided me for $5 reimbursement but power adapter isn't obtainable in marketplace in $5. And so I contacted paypal quality. After researching the situation for 45days paypal advised me that my challenge doesn't easily fit in their requirements for that class "Product does no acquired as explained".
It's truly not able to consume, how PAYPAL statements that it generally does not squeeze into the class "Product does no acquired as explained. This means PAYPAL motivate imperfect purchase from vendor and harrass customer for that same.
I've included the e-mail trade between me and paypal.
Time: Thu, 19 Apr 14:23: 27 -0400
To: "anil kumar"
Subject: Re: Re: Situation Number: PP-256-815-323 QID126 (KMM54813754V5248L0KM): kd1
From: "kanadom1-2" Increase Tackle Book Add Mobile Alert
Yahoo! DomainKeys has established this concept was delivered by paypal.com. Find out more
Expensive anil kumar,
Thanks for calling PayPal.
PayPal has determined the benefit of your claim:
Thanks for calling PayPal about your current claim. Whenever a customer and vendor cannot agree with an answer, PayPal supplies the best to find out whether a product is somewhat never as explained. (to find out more with this, please evaluate the Consumer Agreement.) Once PayPal has made the decision regarding whether a product is somewhat never as explained, that choice is ultimate and CAn't be appealed.
We get this choice on the basis of the recommendations defined within our User Agreement and after consideration of accessible supplies supplied by customer and vendor.
Truly,
Diana
Defense Services Division
PayPal, an eBay Organization
Original Concept Follows:
Hi,
I've not obtained power adaptor however, how will you state that product shipped was according to specification. Appears like that you don't wish to provide justice in my experience.
Please see below them information by which it's obviously described that reader includes power adapter.
You're bidding on the applied Radio Shack USB Flatbed Scanner. This reader so far as I understand is in operating situation. Posseses an energy adapter; the ability adapter isn't the initial adapter that included the merchandise. The printer switches contain:
Check
Fax
Backup/Printing
Custom
Quit/End
Kitten. No.: #-#
[email protected] wrote:
Expensive ANIL KUMAR,
PayPal has determined the benefit of your claim:
Deal Facts
Deal Date: February #, #
Deal Amount: -$#.# USD
Your Deal ID: #MP#XR#B
Seller's Purchase ID: #W#R#H
Situation Number: PP-#-#-#
Seller's Name: Midwest Sneakers and Much More
Seller's Email: helpmymom#@gmail.com
Thanks for calling PayPal about your current claim. Whenever a customer and vendor cannot agree with an answer, PayPal supplies the best to find out whether a product is somewhat never as explained. (to find out more with this, please evaluate the Consumer Agreement.) Once PayPal has made the decision regarding whether a product is somewhat never as explained, that choice is ultimate and CAn't be appealed.
We get this choice on the basis of the recommendations defined within our User Agreement and after consideration of accessible supplies supplied by customer and vendor.
Truly,
LaMonica
Defense Services Division
PayPal, an eBay Organization
Regards
-Anil Kuma
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