JULY 14 06 - I won a bid on e-bay for a diamond engagement ring from the balaji diamonds. Checked their customer satisfaction reviews most people were pretty happy. Common complaint was lack of response to customers and very slow to ship out items. JULY 24 06 knowing they had received payment sent them a request to confirm it on the 26th they replied "gotten payment processing ring". Sent them a few emails that were ignored, my fiance got sick due to the loss of a very close family member and suffered depression. When we finally got thru that, Still no ring or emails from balji diamonds. November 06 sent more emails no response, finally called on the phone and he told me he was in india and promised he had sent ring but if i had not received the ring he would refund my money and I was quite impressed with his honesty. No response after that, several emails exchanged (after sending a very unhappy email). Their final email so far is "look at my side i have sent ring and its not my fault you did not get it" he does not keep tracking numbers that far back... I am out over a thousand dollars and he wants me to look at his point of view, NOW THAT IS CUSTOMER SERVICE... My advice to future buyers. Think twice. It is not a bargain when you receive nothing. Find a company that cares about their customers and not only themselves.in conclusion...
Buyer beware of balajidiamonds!
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