Salesforce CRM is near impossible to work with. My company has invested thousands of dollars in this platform, and it has been nothing but a nightmare! I can NEVER get ahold of my account executive, and when I do get in touch with him, he can never actually answer my questions. However, technical support is only available at an additional cost, so I have to wait for my "account executive" to research, find and answer and get back to me. My team is stuck for days sometimes waiting on an answer from Salesforce.
This company is a JOKE! For a "big name brand" they are very unorganized, and their reps are not trained well.
Limelight CRM is a MUCH better platform and (even being a small "mom & pop shop") their support is always available.
0 comments