What a Nightmare!!!
I went thru a pop-up for a 15 page web site and merchant account, and if it sounds to good to be true, "beleave it is".
I spoke with a very nice salesman who sold me a great "package deal" for a 15 page website and merchant account which sounded wonderful since I have no tech about building a website and a merchant account is a must have.
Well, after the fact you learn they are suppose to be two different entities, "So said Ladco when I closed My account and they couldn't take anymore of my money anylonger" They said the merchant account had nothing to do with the website, " It was Free" Ha!
Every thing will be set and ready in 12 to 14 days, "which is they are trying to cover the 10 days you have to cancel any lease over $50.00 deadline"
Well, this is what I received. My credit card machine, them telling me I sent my info in incorrectly for 2 months, then they changed their system so you could send it, rude service when you could reach anyone or not knowing what your talking about.
There costomer sevice exsist of sending in a ticket and waiting 2 to 4 days for a reply, they tell you to read the 150 page do it yourself and you are the only one haveing this problem.
I could never get my website up and running right because their help is non-exsisting and was told they didn't need cusomer service by one of their Great Employees.
I closed my checking account, sent their machines back "register mail" and now they are calling and sending letters about the lease.
I was suppose to be charged $54.00 a month, which turned out to be more like $90.00 which gave me overdrafts to pay. I called to see what the extra charges were, was told it was for credit card transactions, which I never had 1 order for them to process.
I want in on a class action for the money I paid and the overdrafts I encured for their over chargeing me. 3 months of total agravation.
There should be something done NOW, They putting folks out of business before they can get started everyday by this scam. If there is a list who are starting a class action, Please contact me!
I cannot beleave this company is still in the business of ripping off hard working folks trying to start a business.
Please, if you are tired of the crap these companies are giving all of us, then lets pull together to stop them.
I know the BBB is useless but contact them anyway just so it will be on record.
Landmark Merchant Solution: Contact-
BBB Chicago & N Illinois
330 N Wabash, Suite 2006
Chicago, Ill 60611
Phone-312-832-0500
www.chicago. BBB.org
Ladco Leasing: Contact-
BBB of the Southland
PO Box 129
Santa Barbara, Ca 93102
www.santabarbara. BBB.org
Please contact the State Attorney General's office also and make sure the calls go to the official complaints in your state and their state. If their are enough complaints they will investigate and close their doors.
Landmark Merchant Solutions: Contact-
State Attorney General
Chicago Main Office
100 W Randolph St
Chicago, Ill 60601
312-814-3000
Ladco Leasing: Contact-
Attorney General's Office
California Department of Justice
Attn: Public Inquiry Unit
PO Box 944255
Sacramento, Ca 94244-2550
Public Assistance-916-322-3360
Fax 916-323-5341
And Please, contact all the major media in your area and the ones near their offices, the more the media covers, the less chance they will close their door and reopen under another name.
I filed complaints with the BBB on both companies and found Landmark has had 23 complaints in the past 12 months, and Ladco had several also, Ladco is passing the buck to Landmark. If you are in anyform of business with another company then you are just as liable. Know who your partners are.
During doing research on this I found in Feb FTC filed a complaint on Landmark Merchant Solutions, AKA - Certified Merchant Services for unfair and deceptive practices related to the marketing of credit and debit card merchant accounts to small business nation wide.
They settled out of court before being found guilty and apparantly changed their name. We need to stop this from ever occuring again.
You can reach thr FTC at - www.ftc. Gov and file a complaint online.
"""stop these prediditors"""
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