Usacomplaints.com » Internet & Web » Complaint / Review: Cardpool.com - Avoid dealing with this ppl. #954742

Complaint / Review
Cardpool.com
Avoid dealing with this ppl

I recently sold a 200.00 dollar Lowes Gift Card to Cardpool and BOY was I shocked at how terrible their service was. First of all, they say mailing time (First Class) takes 3-7 days, which is true. However when payment was not received in three to seven days I emailed them (BECAUSE THEY HAVE NO PHONE NUMBER) asking where my check was, they forwarded me to the fine print at the bottom of the page that says it could actually take up to THREE WEEKS for me to receive my payment.

Two weeks later I email them again curious as to where my check was, and for three days I didn't get a response, so I emailed them again and finally got the response I was looking for. Apparently my check was "Lost in the mail" so they were going to send another one. Finally, after waiting over a month, I've received my check. But I'll never use them again. I've sold gift cards before through Plasticjungle.com and it was MUCH EASIER. The only downside is they put a hold for the value of the card on your account while they check on the cards validity, but they immediately deposit the money into your account afterward, which is awesome.


Offender: Cardpool.com

Country: USA
Site:

Category: Internet & Web

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