Dear Joey,
Hey Joey. I have several problems with your futile defense of Financing Alternatives. First, you state that the caller has a verbal recording authorization done. During that verbal authorization, does the Rep and Supervisor read the entire contract over to the customer? By law, you need to provide a contract "terms and conditions" before doing business.By doing a verbal authorization, you are knowingly ripping off the consumer. Financing Alternatives doesn't let the consumer read the contract first before authorizing withdrawals.
In the contract, it says there is a no refund policy. It says there is a 175 dollar early termination fee. It says you agree to not participate in a class action lawsuit against Financing Alternatives. Is that a worthless attempt to protect the companys interests? Some consumers want to cancel, don't get their money back, so they band together and sue. But they can't because of that clause in the contract.
But here's the catch. Why is Financing Alternatives taking money and considering the agreement legal when the consumer didn't sign the contract? Here's why. Financing Alternatives gets a verbal authorization knowing that if they sent the contract and price to the consumer first, then the consumer will not like the terms. So it's lost business. It's an inconspicuous way to earn money. Get a verbal authorization, then send out the contract, then the consumer feels 'locked in' therefore enduring months of payments. That's so ingenious!
Plus Joey, consider this, why mark up the price on a computer. I tried to buy a laptop from Financing Alternatives, total price listed at $2267. A 2.4 GHZ, 256 MB of Ram, 30 GB HD, a knock off version of the Dell Inspiron (which goes in the commercials for less than $1,000. I didn't do business with Financing Alternatives after that, because legally I didn't agree to the terms and conditions.
So I was never in a contract to begin with. I saved up money in an envelope, put away 300 dollars a month, and in 5 months I saved 1500 dollars, and bought a very nice Toshiba widescreen Laptop. With 512 MB of RAM, 80 GB HD, DVD Burner and CDRW Burner, and many other immenities. So yes, Joey, YOUR COMPANY DOES MARK UP COMPUTERS DRASTICALLY.
And no Joey, Dell doesn't finance the computers at 29% (Unless you have horrible credit). They sell those 700 dollar computers with a BUY NOW option and they do include a monitor. They are a complete system. Even if they didn't include a monitor, you could go to Office Max or Best Buy and get a new 17 or 19 inch monitor for $200. And it is a pretty good quality monitor. If you bought a printer and other accesories, it would add up to about 1100 dollars max. Or you can buy a E machines computer from Walmart, or buy a complete system from Best Buy for under a thousand dollars.
So in a nutshell Joey, marking up the price of a laptop to 2267, when you can get one for double or triple the quality for less than $2267, and a desktop computer at least double the quality of the Dell you sell, for around the same price or less. Plus you don't have to pay a one time activation fee like Financing Alternatives charges.
About the bad credit at Dell, you stated that 29% interest was charged over the life of a loan at Dell, you were referring to a risk factor percentage. I know of a few people who had computers financed for a much lower interest rate. So right there you said it Joey.indirectly you are saying, that your company Financing Alternatives helps those who have bad credit and who need financing who normally can't acquire it through conventional methods.
Financing Alternatives knows those who call have bad credit. You are preying on the credit challanged. And making money at the same time.By charging almost 2300 dollars for a laptop they can get for much less, and the laptop is much higher quality. So you tell me. Why does Financing Alternatives only advertise on BET? Because they know that mainly colored people watch BET. Why doesn't Financing Alternatives advertise on CBS, ABC, NBC, CNN, MSNBC, Fox News, TBS, TNT, The Weather Channel, Spike TV, PBS, ESPN???!?!! Or any other accredited TV station known to pull strong Nielson ratings during primetime? THINK Joey!
If you did that, you could maybe snag 1 percent of the viewers. Lets see... NBC primetime pulls about 14 to 15 million viewers in primetime. 1 percent of that would be about 150,000 people. THATS A WHOLE LOTTA CUSTOMERS!!! But your company doesn't have the balls to do that. Because they think that the credit challanged people watch BET. That's not true. Many different types of people watch BET. But your company wont air on the other stations because Financing Alternatives knows that millions of people will see it's a fast money making scam to begin with.
So financing alternatives hides in the dark, being as stealthy as they can be. Not exposing themselves much, not drawing any attention to themselves, so they can continue to make money and not worry about a bunch of CNN and MSNBC educated folks sending the Feds to knock on the doors of Financing Alternatives to ask why they are running such a bad business.
By inadvertantly locking consumers in with the one time activation fee, not letting the consumer have the chance to read over the contract to see if they want to agree to the contract or cancel. Then from there, the consumer feels they have no choice since they put money into it already. The company locks you in with the verbal authorization already.
So the company figures that these consumers who are credit challanged aren't very educated and informed, so they won't put up a fight. Boy are you and Mr Christian wrong Joey, they are as educated and informed as ever. And Joey, I have personally spread the word about Financing Alternatives, even going as far as having my friend (he is in the radio advertising business) advertise on several radio stations in the Colorado Springs and Denver area that Financing Alternatives is a scam.in the ads it refers consumers to this site, usacomplaints.com, and then the consumer can type in Financing Alternatives and find all this generous material.
So sure, I have slandered the company, and caused a defamation of character on the company, is Mr Christian going to sue me? I don't think so. He, as well as you, can kiss my a*! Go on with selling those over priced low quality computers (don't even say they are better quality for the price because you can get Toshibas with widescreens and double or triple the HD space and RAM capacity for LESS than what your charging, and I know desktops are along the same concept, IF YOU WANT PROOF THEN GO TO TOSHIBA.com OR OTHER RETAILERS OF LAPTOP COMPUTERS AND TELL ME WHAT YOU SEE). Plus your selection SUCKS! You only have one laptop, and 2 desktop setups available. The 600 dollar software value, I priced some of this software at 1.99 to 4.99 a piece in the bargain basement at CompUSA.
So that right there is deceptive, to try and lead the consumer to believe they are getting a great deal! CONSUMERS: Please stuff your money into an envelope, the money is then YOURS! You don't have to abide by boundaries listed in a contract, and in 3 or 4 months you can then go and buy a complete laptop or desktop setup at a fraction of the cost. Or save longer to get a nicer computer. At least you wont give your money to Financing Alternatives. Maybe they will go out of business! Spend your money wisely. Stuff it into an envelope, save up, and then you have cash that's yours, plus you don't have to pay an activation fee. You can then buy a nice ass computer with that money!
In the contract it states and I do quote word for word:
"Notice: You and we would have had a right or opportunity to litigate disputes through a court and have a judge and jury decide the disputes but have agreed instead to resolve disputes through binding arbitration"
"Agreement not to bring or participate in Class Actions: To the extent permitted by law, you agree that you will not bring, join or participate in any class action as to any claim, dispute, or controversy you may have against us or our agents, servicers, directors, officers and employees. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney's fees and court costs we incur in seeking such relief.
This agreement is not a waiver of any of your rights and remedies to pursue a claim individually and not as a class action in binding arbitration as provided above. This agreement not to bring or participate in class action suits is an independent agreement and shall survive the closing and repayment of the layaway purchase for which you have established."
So Joey, what the company is saying is that this agreement doesn't take away our right to seek claims. But we have to do it before binding arbitration? Our rights as a United States Citizen specifically state that you may sue anyone or any entity if a financial conflict arises, in the amount of $20 dollars or more, in a court room, and the option of a Jury is also allowed. So by signing the contract, YOU ARE WAIVING YOUR RIGHTS AS AN INDIVIDUAL to seek claims. And your right to participate in a class action suit is taken away, and you have to pay attorneys fees to Financing Alternatives if you particiapte in one.
WHat it sounds like to me is your company forces people to participate in binding arbitration (much harder to get relief) than if it were a Judge and Jury, with hundreds of participants. Because Financing Alternatives knows it charges too much for computers, it knows that by getting a verbal authorization that they are locking the consumer in without signing a contract first, but the company knows all these loopholes. It's dishonest and fradulent.
Some day you and Financing Alternatives will be exposed. I wipe my a* with what you have to say Joey. Defend the company you work for, but how long can you take the heat for? Why won't Mr Christian respond to all this? Why wont he respond to our emails when we email him? Because he is a chicken sh! T who knows that he is ripping off consumers, but has to hide in the closet so he feels no shame. Shame on you Mr Christian you yellow bellied bastard out of hell. Shame on Financing Alternatives.
"to be the man you have to beat the man! Whoooo!"
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