Usacomplaints.com » Internet & Web » Complaint / Review: Bravenet.com - Bravenet.com plays games instead of dealing with abuse of their services. #940911

Complaint / Review
Bravenet.com
Bravenet.com plays games instead of dealing with abuse of their services

Ever tried to report abuse to Bravenet? We did and they played word games with us for over a week. While members of our support site suffered. They did NOTHING. Here our exchange with one of their 'customer service' people:

Bravenet Web Services Support [Coal - Support Night Manager]
August 20 15:30: 28
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Dear Eopc,

We have notified our legal department and will take appropriate action per their review.

(finally!!!)

Member [EOPC]
August 20 14:54: 03

That's us. We are 3 people from countries OTHER than the USA that help people find closure from internet romance predators, etc.

That is our website. We also have a private support group.

Http://toylanders. Bravenet.com is offensive - ALL OF IT. It mentions old members of our support group (who we are writing about) and accuses our site of doing thing we don't and could not in any way do. We will NOT traumatize our members further by involving them in this.

The author of that blog - has been asked MULTIPLE TIMES over a 4 year period by us & others to remove it. An internet
forensic specialist told him it was all untrue, unproveable and to remove it. Yet it stands - we have given you ALL THE INFORMATION YOU NEED. REMOVE THE WHOLE BLOG IMMEDIATELY

We are done playing games - this is going to our legal representative and our contact at the US FBI for xxxxx relentless defamation & slander and your supporting it.

Bravenet Web Services Support [Coal - Support Night Manager]
August 19 18:13: 22
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Dear Eopc,
Can you elaborate on your identity? We understand that EOPC is Exposing
Online Predators and Cyberpaths. Is the address below your website?

Http://cyberpaths. Blogspot.co.uk/

Again, please indicate the specific defamatory material.

We will then refer this issue to our legal department, before taking appropriate action.

Member [EOPC]
August 19 17:24: 56

WE are the offended party.

WE are doing this on behalf of 2 of OUR members, as is OUR policy.

Bravenet Web Services Support [Coal - Support Night Manager]
August 19 10:44: 07
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Dear Eopc,

If there is a complaint regarding the material on the Bravenet blog
specifically, please have the offended party contact us if they are
unable to resolve this through contact with the website owner.

Member [EOPC]
August 17 06:44: 32

Are you thick? The blogspot was shown to you to show you what XXXX's been doing for over 4 years! That is our site. Anyone really HOME at bravenet???

You have had one documentedcomplaint after another from us about XXXX's bravenet blog.

We can't ask XXXX anything - he refuses to speak to us anymore. Stone's email is [email protected]

Since he's blogging his defamatory garbage on your platform - you should have a way to contact him.

We have submitted this thread to IC3 and the Massachusetts Atty General
who are working with us to remove XXXX from the net. We suggest you
remove his entire blog immediately. He is in violation of your TOS

Nov 16

E OPC
12/22/11

To: XXXXXXXXX. Gmail.com

Sir, a XXXXXXXXX orXXXXXXXXXXX or XXXXXXX does not run this site and does not post here and never has. They are old
members. That is all. We are not forwarding any of this to them.

Remove any references to both these people and our website from ALL your blogs immediately. We have told you repeated your problems are not with us. They are with the people who reported you in 2008 as we are legally
held harmless. You are well aware of this and have been for some time. Stop the harassing blogs and email immediately.

Http://toylanders. Bravenet.com

Bravenet Web Services Support [Coal - Support Night Manager]
August 19 10:43: 23

Dear Eopc,

Http://cyberpathlinks. Blogspot.co.uk/10/gary-stone.html is not
hosted by Bravenet, the host can be found at the address below:
http://www.blogger.com

If there is a complaint regarding the material on the Bravenet blog below, please have the offended party contact us if they are unable to resolve this through contact with the website owner:

Http://toylanders. Bravejournal.com/

Member [EOPC]
August 16 07:34: 05

Bravenet - here's XXXX - these posts were made after a legal binding release was signed with us BY HIS VICTIMS. If he wants them down he has to go through them - not us. We have told him this 100s of times. Above is just
one. He has decided to take his own brand of 'justice' by defaming and slandaring persons he does not know. A clear violation of your TOS

The whole blog is defamatory - or can't you read?

Bravenet Web Services Support [Coal - Support Night Manager]
August 17 17:18: 47

Dear Eopc,

There are only two posts in this Blog. If material on this page defames you specifically, please indicate the SPECIFIC problem material on this page, and reply here with a copy of any email sent to the owner requesting the removal of that material.

Member [EOPC]
August 15 17:40: 24

Here's a just a sampling:

May 30

To xxxxxx,

I don't know what your talking about with your aff link or IC3.org... All I know is I took down the profile as requested, updated the profile to be noindex, nofollow, and now you're changing your tune to say the bravenet blog is staying up

I expect the blog down in the next few days... Seriously... I have no idea what your talking about with your conspiracy theories all the time... Take the blog down and move on with your life!

J-Dog

May 21

To XXX

Mr. XXXXXXX is not one of us and never has been.
We don't even know who XXXX is.

Nov 16

E opc

11/16/11

To XXX

Sir, a XXXX does not run this site and does not post here. She is an old member. That is all. Leave us alone. And leave her alone. We do not hack people. We don't know how.
...

We have told XXXX and everyone else this many times. If they choose to not believe, that is not our problem.
If XXXX has been hit financially, he does need to report.

Eopc

Dear XXXXX

We know you won't believe us but it's the truth. Someone is playing games with you - but it is not us. And you are being purposely misled and played for a fool by someone (s).

Good luck.

Member [EOPC]
August 15 17:20: 41

Bravenet: There are over 50 emails we have sent to Mr. XXXX

You want them all???

Bravenet Web Services Support [Coal - Support Night Manager]
August 17 17:18: 59

Dear Eopc,

If so, please paste the e-mail and/or post that you have sent to the owner (regarding material currently on the site), as well as any response received including full internet headers. Please also indicate the specific violating material, including the full website address (es).

Member [EOPC]
August 14 14:52: 15

The webmaster, XXXX - has been contacted NUMEROUS time over a 4 year period for all the harassment and defamation he has on the web. We have many many emails we could send you that have also been sent to his IP to the FBI to the MASS Attorney General.

Http://toylanders. Bravejournal.com needs to be removed immediately.

Bravenet Web Services Support [Coal - Support Night Manager]
August 17 17:19: 07

Dear Eopc,

The website owner is responsible for moderating their own site. A minimum of 24 hours should be given to the webmaster to remove any inappropriate content.

Have you contacted the webmaster regarding this matter?

If so, please paste the e-mail and/or post that you have sent to them, as well as any response received including full internet headers. Please also indicate the specific violating material, including the full website address (es).

If you receive no reply within 24 hours, or this cannot be resolved with the website owner, we will take action directly under the guidance of our legal department.

Member [EOPC]
August 12 07:58: 16

Http://toylanders. Bravejournal.com/

This blog is inflammatory AND defamatory towards people XXXX.investigations by Mass. AGO and IC3 are ongoing. Please remove this blog immediately.

Posted From: http://www.bravenet.com/global/abuse.php

BRAVENET needs to hire people who can read and comprehend English. This constant run-around is ridiculous. Look out BRAVENET supports defamatory and slanderous bloggers!


Offender: Bravenet.com

Country: USA   State: British Columbia
Site:

Category: Internet & Web

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