Usacomplaints.com » Internet & Web » Complaint / Review: JustCloud - Ripoff Cloud Storage Company. #929119

Complaint / Review
JustCloud
Ripoff Cloud Storage Company

FIRST - Be aware of a few things: (1) When you give them your credit card number, you can never erase and they will keep it on file forever - Do NOT give your credit card number. (2) When you think you are logged-off, you are NOT - anyone can come to your computer and access your account by going to the JustCloud Website - it will open into your account page. After

I signed-up the the service, originally the free 5gb, I was sucked into ordering what I thought was a good deal of unlimited for a cheap price - at first, I declined and then three popups later the price was about 20% of the original price. Great deal, right? NO! After I signed-up I learn that in order to have syncing abilities and faster connections, I had to pick from an ala-carte menu, all costing more money. So, I decided that I would cancel my account immediately; in fact, in the same day that I signed-up.

Canceling your account is a nightmare. It took no less than 20 emails back-and-forth to FINALLY cancel the account. The online service is awful - the must have bots answering every email until you threaten them with going to your credit card company, the FCC, and the attorney general.

So now I think I am finished with JustCloud and low and behold I receive an email from their sales group. I open the email and they REACTIVATE MY ACCOUNT. It took me another full-day to finally cancel (AGAIN).

I have no doubt that the sites that promote this as a good cloud storage solution are receiving mega advertising dollars. Or, they are so stupid that they just looked at the site without using it. STAY AWAY.

Stay very far away!


Offender: JustCloud

Country: USA
Site:

Category: Internet & Web

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