I have been a buying member of eBay for about 5 months, in that time I have spent about $2000 on 75 individual sales, and have lost only two "in the post". I have 99% positive feedback and never sold anything.
Recently I sent a complaint regarding no contact with a seller, you wouldn't believe it, but the next day I am suspended from eBay due to security breechs of their "section 9". The breech was, "we do not have your correct email address", this was sent to me at my email address, the one they didn't have?
Reason for the consumer complaints, I have lost a couple of won items due to this suspension, as I can't pay or do anything and I need to warn others of potential no valid reason suspensions.
The follow up: Responded to their email system three times, got three different people (or electronic nerds) telling me different scenarios, non of which makes any sense. Finally I get one that tells me to fax confidential information so that they can confirm who I am. Problem is, they do not respond, so who knows where my confidential info has gone.
Positive side: I belong to a large mining group (USA based), with thousands of people on the network. I casually mentioned this problem, and have had 40 people telling me that this has given them the motivation not to get involved with eBay.
Hey... Why take them to courts etc. We can stuff them up by advertising these problems worldwide. My 40 people only have to spread the word and if they get 40 each not to join, and at an average of $2000 each... My head is spinning.
Don't get mad. Get even..
See ya.
Ray
Perth
Australia
0 comments