I've had an undesirable encounter with FIOS connection. I'm unhappy at-all with providers which have been guaranteed. The salesman created a variety of guarantees - none which have now been shipped upon. Entry is really bad I have to utilize my hotspot to obtain online (including today). Velocity check providers haven't been accessible and Google has timed out repeatedly.
I've been on-hold on several occasion for over one hour awaiting techsupport.
This service is useless. I'm really disappointed that I quit using Comcast.
It isn't appropriate by any means and also the support is terrible. Technology support is inaccessible. For me the organization and also the salesperson committed fraud.
The salesman found my home (touring door-to-door) and created guarantees the organization hasn't shipped upon. He guaranteed stability, trustworthiness, convenience, value, specialized assets, range and consumer-choice, functionality, industry variety, and great customer support. That is really, very disapointing.
It's difficult to genuinely believe that businesses may do business in this way nowadays. I believe it's a disgrace that sales agents may commit their professions to promoting customers providers which are unreliable, undependable and undesirable.
I'll be distributing my criticism towards the FCC, the Greater Business Institution and every other company that I will study.
I encourage other customers to complete exactly the same and also to not be studied in by such methods. It's difficult to genuinely believe that this could occur within this era.
I'll also do my better to discover options to Verizon for my company.
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