This company sells an automated, video email marketing platform, and also sells a "high end" product ; where their team creates a automated selling webinar online.
First problem is, they over promise, and under deliver to their clients. This includes deadlines on when the project can be completed. Having an over abundance of these projects, and limited employees, stretches deadlines and the promises they make to clients.
They emphasize internet marketing, using video, and building relationships with clients, but they cut hours and no longer have an "internet marketer" working in the office.
The "Marketers of the year" make over promising sales of webinars, and put all the weight of the projects on a very small group of under paid, over worked, college-type kids, who take unpaid internships, and are over-promised money and positions within the company themselves.
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