Egumball lied from me out the gate. I was a bit slow to sign up, but they let me do a 6 month contract, so i went ahead and signed up. I saw zero results, so I called after 6 months to cancel, then they politely said "you must not have read your contract" and further said they they never offer 6 months contract. And by the way, the guys name is TJ who promised me the 6 months contract. Further, all they do is open up a new google places account for you, which is free. Yes its free. You can do google places without a egumball. Of course they won't tell you this, but if you think I'm lying, then just ask.
Anyway, so I got stuck for a year, and they said there was nothing I could do. Im going to sue them when its over with. Finally I called again after about 9 months in and kind of said"ok, well since I'm paying you each month, and you lied and said I'm not actually in a 6 month contract because i didn't read the 10 page contract after being verbally promised a 6 month contract, and they said "oh, we didn't know that you changed the name of your company last year (which was a lie because I told them I had already changed the name, just hadn't updated my web stuff-which is crucial information in this field)
So they promised to help again, and promised to call me back again, but of course I gave them an extra day passed the day that they would help me and then called them to ask why they hadn't called me yet, they didn't even apologize but said they had 10,000 customers so its hard sometimes... Seems to me like somebody needs to hire more people. ANd now they said I have to wait for a postcard from google places before they can do anything els efor me. And might I add that was about a month ago.
Anyway beware, their salespeople will lie, they don't ask any discovery questions to see if they really can help you or not, they are very nice when you get them on the phone but they never do what they say they will do. And most of all they charge you for a free service (google places) and won't even tell you that everything that they do is free, for u to do yourself. Oh and might I mention, if you already have a google places account, they will attempt to open a new one (unless you tell them upfront that you have on, but trust me, they will NOT ask) and this hurts your web presence tremendously. Doing business with these people is equivalent to taking 15 minutes and setting up your google places account.
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