My company is a small company who never needed the matrix box to begin with, however we unfortunately signed and will now never use this box as we have re-connected our DSL and other services with Verizon our original carrier before Norvergence. We are stuck in this equipment contract for 5 years.
Does anyone know if Norvergence customers have or can ban together to terminate the leasing contract? Some form of petition or anything? My main concern is paying for a matrix box we will not use for 5 years.
It is hard to believe we are obligated to honor this agreement?
Anybody who can offer any advice or help it would greatly be appreciated.
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