I was hired for a job by Geeks Home and Office on 3/27. I had never worked for their company before and was promised I would be paid within 3 business days via a 3rd party, TecDirect. It has now been 12 business days, 17 total days later, and I'm still unpaid. They haven't even acknowledged the work as being done on the TecDirect website. I finally spoke with another Geeks employee, Josh, who promised I would be paid by today. This is the third promise I'd received as to a payment date. I then searched the internet and noticed quite a few complaints from various PC techs over the years complaining about the same issue: they just didn't get paid for services received, or if they did it was months later. Lo and behold, the work order still isn't closed and I'm still unpaid. Big surprise there.
TecDirect, while promising to guarantee payment, actually doesn't do anything. I called and left them a message 5 days after I performed the work, just requesting information on how to start the mediation process in case Geeks Home and Office didn't pay me. No one called me back so I e-mailed them. Again, TecDirect didn't respond. I have now called and e-mailed TecDirect three times respectively without receiving any response. So don't think this third party is going to help protect you: they're worse than Geeks Home and Office. At least Geeks lied about payment dates and supposed technical difficulties. TecDirect just flat out ignores you.
0 comments