I placed an order with characters.net on Mar. 28 for a level 80 cleric on Everquest. On their website they show a max of 72 hours delivery with over 40% of their orders being delivered in an hour. Moneybookers took the money out of my account instantly yet I have still not heard from characters.net at all. I have still yet to even receive an order number...
I have used their "Live Chat" feature multiple times to end up at an email form stating they are helping others at this time. After filling out that email form multiple times now all I get sent is an automatic email linking to their FAQ. It would seem no one monitors that email address.
It is now at the 124 hour mark (that's 5 days), when they promise 72 hours. At 7 days if I have not received anything I will be requesting a charge back on my credit card and contacting moneybookers to notify them that characters.net seems to be scamming people. I would suggest to others they have ripped off to do the same.
0 comments