Anyone who thinks Charter is great must pull the cotton away from their eyes! I've been waiting for a refund check for an overpayment from February. It's July by the way!!! I actually have been testing them on the accurancy of their information they provide the customers
and everyone says something different concerning my issue!
First they said it would be 6-8 weeks form Feb 13th, then I called back and it was then explained it would be 6-8 weeks form April 15th, then
I called back and it was 6-8 weeks from May 15th. I just called today and the morons said they filed some inquiry to their corporate office on June 16th, so now it is 6 weeks from that date. I believe they are hoping I give up and forget! There are dealing with
the wrong person!
I will call everyday and leave very very negative feedback with the Better Business Bureau and campaign against signing up with this company... And for the lasy who said it isn't the reps fault... Bullsh*t... T everyones responsibility at charter to give
accurate/timely information and go the extra mile to do so if they have to! Excuses Excuses... That's all Charters offers... Be very aware of this company!
Mike/Alpharetta, GA
Michael
Alpharetta, Georgia
U.S.A.
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